Flipkart collection fee explained

What is Flipkart collection fee?

The Flipkart collection fee is a per-order charge for collecting payment: it covers the payment gateway on prepaid orders and cash collection on postpaid (COD) orders, and it depends on the selling price.

The Flipkart collection fee is a per-order charge for collecting the customer's payment. It depends on whether the order is prepaid or postpaid and on the product's selling price. Flipkart's own fee page is script-rendered and we could not open the figures, so no rupee or percentage rate is confirmed here. As of November 2026, your rate card in Seller Hub is the reference.

Prepaid versus COD

On prepaid orders the fee is tied to the payment gateway that processed the payment. On postpaid orders it is tied to cash collection charges. That is why it shows up in COD margin sums; see our note on the Flipkart COD fee.

Where to find your rate

Log in to Seller Hub.
Go to Payments, then Payments Overview.
Open the Flipkart Rate Card on the right.
Pick your business model and product category and choose Get rate card.
Read the collection fee table.

The steps come from a third-party help article, so menu names may have changed. The same article says the fee is charged on shipping and fully reversed on a courier return.

Why it matters

Zero commission does not remove it. Our explainer on Flipkart zero commission lists the charges that stay. The fee is one of the deductions in settlement value, alongside the fixed fee. Our Flipkart seller fees guide covers the rest.

What is not confirmed

Flipkart's public fee page did not open for us, so we cannot quote a collection fee percentage or rupee amount. Third-party guides quote percentage figures, but they disagree with each other on details, so do not use them in a margin sum without checking your rate card. Whether the fee applies to the shipping charge as well as the selling price is also not confirmed.

Checking it in a settlement. Open a settled order and match the collection fee line against your rate card for the same payment mode and price band. Raise a ticket if a returned order still shows the fee.

Not the buyer COD fee. In October 2022 Flipkart began charging buyers Rs 5 per order on cash on delivery; the buyer pays it, prepaid orders do not carry it, and it is separate from the seller's collection fee. The report is dated 28 October 2022, and we have not checked whether the buyer fee has changed since.

Blooprint, a Bengaluru e-commerce agency with an ex-Flipkart team, can audit your settlements through Flipkart account management.

Frequently asked questions

Is the collection fee a percentage?

Not confirmed from a Flipkart page we could open. Third-party guides quote about 2% to 3%, but treat that as an estimate and use your rate card.

Is it the same for every seller?

One third-party guide says the fee is the same for all Flipkart sellers and varies by payment mode and selling price (source: https://help.eshopbox.com/portal/en/kb/articles/how-to-configure-collection-fees-for-flipkart).

Is it refunded when an order is returned?

The same guide says the fee is charged when the order ships and fully reversed on a courier return (source: https://help.eshopbox.com/portal/en/kb/articles/how-to-configure-collection-fees-for-flipkart). Verify in your settlement report.

Where do I see my rate?

In Seller Hub, go to Payments, then Payments Overview, then open the Flipkart Rate Card (source: https://help.eshopbox.com/portal/en/kb/articles/how-to-configure-collection-fees-for-flipkart).