Zepto WMS and Order Portal V2 Explained for Brands: What Is Confirmed, What Is Not and How POs Reach Your System

As of 9 November 2026 we could not find any Zepto page, help article or press release that announces an "order portal v2", so a new version is not confirmed. What is documented is narrower. Zepto has a partners login at brands.zepto.co.in, titled "Zepto - Partners". Zepto sends purchase orders (POs) to brands, and integrators such as Unicommerce publish how those POs reach a brand's own warehouse management system (WMS). If a vendor tells you that "v2" is live, ask for Zepto's own notice in writing.

What do people mean by "Zepto WMS"?

There are two separate things, and mixing them causes confusion.

1. Your WMS (or order software). It holds your stock, receives Zepto POs, creates the shipment and keeps SKU mapping. Unicommerce's Uniware is one example, and its Zepto channel sits under its Quick Commerce service.
2. Zepto's internal warehouse and dark-store systems, which Zepto runs for receiving and picking. These are not public. A third-party guide says Zepto's receiving team checks products against the PO and quality and expiry dates, then accepts stock within 24 to 48 hours. We could not verify that from Zepto.

Brands only control the first. For the second, you see the results (accepted or rejected stock, fill rate) in whatever Zepto shows you.

Is there a Zepto order portal v2?

Not confirmed. We searched for it and opened the Zepto partners page, a Unicommerce support article and several third-party guides. None mentions a v2. The Unicommerce article says nothing about versions, and the Zepto partners page showed only its title when we fetched it.

Possible explanations for the search term:

• Sellers may be describing a new screen layout they saw after a login.
• A tool vendor may have a "v2" of its own Zepto connector, which is not a Zepto portal change.
• It may be a rumour. We found no Zepto confirmation.

If your Zepto login changed, ask your Zepto category or buying contact what changed, and keep the reply.

How do Zepto purchase orders reach me?

Zepto's own description of its order flow is not public in what we could open. A third-party guide says Zepto generates POs from its demand forecast and your committed supply, and that POs show in an "Orders" section of the Seller Hub with products, quantities, delivery location, expected date and pricing. That guide names the vendor interface "Seller Hub", and Zepto's login page we opened is titled "Zepto - Partners", so the naming is not confirmed. Treat it as one account of how it works.

Unicommerce documents a second route, by email:

• Zepto POs arrive by email, and you set up auto-forwarding of only Zepto PO emails to Unicommerce, which must approve the forwarding.
• Uniware reads PO emails only from the sender list in the connector and creates one sale order per PO.
• Only PDF POs are supported.

How do I map Zepto SKUs in a WMS?

The Unicommerce article gives a concrete example of the mapping job, and it applies in spirit to any WMS.

All rows come from. Some limits to know from the same article: only Uniware Enterprise sellers are supported, orders are treated as COD under B2B transactions, orders are self-shipped and no status updates flow between the WMS and Zepto. That last point means you still confirm status in Zepto's own portal.

A tip from practice: lock your item-code sheet before launch. A mismatch between the Zepto item code and your SKU is the usual reason a PO lands in a failed queue.

What should I do when a PO does not match my system?

1. Check the item code on the PO against your mapping sheet.
2. Check that the PO is a PDF if you use an email-based link.
3. Check the pincode-to-facility map for the delivery location.
4. If the stock cannot be supplied, tell Zepto before accepting. A third-party guide recommends raising this through Seller Hub messaging, not after acceptance.
5. Keep a log of the PO number, date, SKU and what happened.

Does Zepto have a brand analytics portal?

Reportedly yes, a separate one. Press coverage that we saw only as search results says Zepto has a free Brand Portal with basic performance data and a paid add-on called Zepto Atom, launched in May 2025. We could not open those articles (they returned errors), so check Zepto's own announcement and pricing before you rely on this. It is not the same as the order or PO screen.

Can other tools connect a WMS to Zepto?

Yes, others advertise it, but check the plan and the limits. Eshopbox says Zepto setup runs through a Unicommerce app installed from its app store, with order data syncing once connected, and that its inventory sync needs the Premium or Enterprise plan. That page is a vendor page: it gives no Zepto-side technical detail and does not define the PO flow.

Questions to ask any integration vendor before you pay:

1. Does it read POs from Zepto's portal, from email, or both, and in which file formats?
2. How is the Zepto item code mapped to your SKU, and who maintains the mapping?
3. Does it send stock or status back to Zepto, or do you update Zepto by hand?
4. What happens when a PO cannot be matched?
5. What does it cost, and is there a plan limit like the one above?

If the vendor cannot answer in writing, assume the manual work stays with you.

Who do I ask at Zepto?

Zepto has not published a vendor support number on the page we opened. Use the category or buying contact from onboarding. Our Zepto brand onboarding guide covers who that is and what comes first, and Zepto seller fees explained covers the money side.

FAQ

What is Zepto order portal v2? Not confirmed. We found no Zepto announcement or help page that uses the name as of 9 November 2026. If a vendor or agency says it exists, ask for Zepto's own notice and for the exact date it applies to your account.

What is the Zepto partners login link? The page we opened is brands.zepto.co.in/login, titled "Zepto - Partners". We could not see the login form or steps. Another guide mentions brands-onboarding.zepto.co.in for sign-up, which we did not open.

Do I need a WMS to sell on Zepto? Not confirmed as a rule. Zepto has not published a WMS requirement. Small brands can handle POs manually. A WMS helps when you process many POs, SKUs and pincodes, and it must map Zepto item codes to yours.

Can Unicommerce connect to Zepto? Yes for Uniware Enterprise sellers, through a PO-email route that creates sale orders. Its limits include PDF-only POs and no automatic status updates. Check the plan you hold.

Does Zepto send POs by email or in the portal? Both are described in our sources. Unicommerce documents email POs. A third-party guide describes POs in an Orders section of the portal. Zepto has not published which applies to which brand, so ask your Zepto contact.

Why did my Zepto PO land in Failed orders? In Unicommerce, the usual cause named is a Zepto item code with no mapped SKU, since the catalogue does not sync by itself. Upload the mapping and re-process.

Is Zepto order data the same as the Atom analytics tool? No. Atom is described as a separate paid insights add-on to the brand portal. It reports market and brand performance, while POs are the orders you must fulfil.

Next step

If your Zepto POs, mapping and availability need a steady owner, Blooprint offers Zepto account management alongside Blinkit and Instamart. See also how to sell on Blinkit, Zepto and Instamart for how the three compare.