How to Reconcile Flipkart Settlements: Matching Orders, Fees and Payouts After the New Rate Card

To reconcile a Flipkart settlement, match each order in your settlement report to your own sales record, check every fee line against your Seller Hub rate card, and then add up the net payouts and compare the total with the credit in your bank. Flipkart said its rate card revised from 18 May 2024 would give "enhanced settlement clarity". It publishes no public fee table, so the check has to be built from your own downloads. This page is current as of 9 November 2026.

What do I need before I start?

Collect these from your own accounts. Flipkart's help pages for Seller Hub sit behind login, so we could not open them, and we do not describe exact report names or columns.

• The settlement or payments report from Seller Hub for the period.
• The rate card applicable to you, downloaded from Seller Hub. Flipkart's FAQ says the absolute numbers vary by fee component and seller category and are in "updated rate card documentation".
• Your own order export (order ID, SKU, price, date).
• Your returns and RTO list.
• Your bank statement for the same period.

How do I reconcile a Flipkart settlement step by step?

1. Fix the period. Use the order set or date range that the report itself states, not the dates you expect, because the cut-off can differ from a calendar month.
2. Match order IDs. Every order in the report should appear in your order export. List any that do not.
3. Check the price. The customer price in the report should equal the selling price you set, after any seller-funded discounts you agreed to.
4. Check each fee line against the rate card: commission, fixed fee, collection fee on COD, shipping, and any other charges listed. For a rupee-level comparison, recompute one order by hand.
5. Check the GST on fees. Fees carry GST, so the tax line should be consistent with the fee total. If your report shows tax collected or deducted at source, match it with your tax records. This is general information, not tax advice; ask a chartered accountant how to treat it.
6. Apply reversals. Returned or cancelled orders should reverse or reduce earlier payouts. Match them to your returns list.
7. Add up the net payouts for the report and compare with the amount credited to your bank. A gap points to a timing difference, an unreported adjustment or a missing order.
8. Log exceptions by order ID with the amount you expected and the amount you got.

For example, suppose you expect ₹690 on a ₹899 order and the report shows ₹640. List the fee lines. If the difference is a single line of ₹50 that your rate card cannot explain, that is the line to raise. These numbers are illustrative only.

What should the commission line show after zero commission?

On eligible orders it should show nil. Flipkart announced on 14 November 2025 that eligible sellers listing products below ₹1,000 are not charged a commission fee, with Shopsy at zero commission on all products at any price. On 8 July 2026 Flipkart extended zero commission to every fashion price point.

Neither announcement gives an effective date for settlements. Indian Retailer's report of the November 2025 change says no effective date or rollout timeline was given. So if you see a commission charge on a sub-₹1,000 order dated close to the announcement, do not assume it is wrong; ask Flipkart from which order date your rate card changed.

Which fee differences are real errors?

• A charge your rate card does not list. Ask support to name the fee and its basis.
• Commission on an order that qualifies for zero commission after the date your rate card changed.
• A reversal missing on a return you can see as received or closed.
• A weight or shipping fee based on a different weight from your catalogue. Check the packed weight and the dimension in your listing.
• A payout shorter than the report total, which is a bank or payment timing issue rather than a fee issue.

What is not an error: the fixed fee, shipping and GST on fees continuing after zero commission. Flipkart's announcements describe the commission change only, and Indian Retailer says its report does not say which other fees continue.

How do I raise a settlement dispute?

Use Seller Support inside Seller Hub. Flipkart's FAQ says it is bolstering its seller support team and offers dedicated support channels, webinars and account managers. We could not find a public page that states a dispute deadline, so we do not give one. Ask your account manager or check Seller Hub, and raise exceptions soon after the report arrives.

A ticket works best with:

• order ID and settlement report reference,
• the fee line you disagree with and the rate card page it breaks,
• expected and charged amounts in rupees,
• a screenshot or export of the relevant lines.

Raise one ticket per cause, not one per order, and list the order IDs inside it.

Why do settlement totals and bank credits differ?

Check these in order before you blame a fee:

• Timing. An order may be in this report but paid in a different bank credit. Match by the payment reference in the report, not by date.
• Adjustments from earlier periods. A return or penalty from an older order can be netted off a later payout. Your report should show it as its own line.
• Bank charges or tax deducted at source. Your bank statement and your tax records show these, not the Flipkart report. A chartered accountant can tell you how to book them.
• A missing order. If an order you shipped is in your export but not in any report, raise it as an exception with the order ID.

Keep a running sheet with one row per exception, so you can see whether the same cause repeats. A repeat usually means a catalogue problem (weight, category, price) that you can fix once. For the definition of the number you are matching, see the glossary entry on settlement value, and for pricing from it, Flipkart settlement-based pricing.

How often should I reconcile?

Every settlement cycle if you sell more than a few orders a day, and at least monthly otherwise. Flipkart does not publish the payment cycle on a public page we could open. Amazon.in does publish it: payment every 7 days, with an order eligible 7 days after delivery. Do not assume the two match. We cover payout timing in Flipkart seller payment cycle.

FAQ

What is settlement reconciliation on Flipkart? It is the check that every order in your settlement report matches your records, that each fee equals your rate card, and that the total of net payouts equals the money credited to your bank account.

Where do I find the Flipkart settlement report? Inside Seller Hub. Flipkart's help pages are behind login, so we cannot describe the exact menu path or columns. Look under payments or settlements in your account, or ask your account manager.

Why is my payout lower than the order price? Because Flipkart deducts fees before paying you. Zero commission removes only the commission line on eligible orders. Fixed fee, shipping, collection fee and GST on fees may still apply, and Flipkart does not publish rupee amounts publicly.

My sub-₹1,000 order still shows commission. What do I do? First check the order date against the date your rate card changed, as Flipkart gave no public effective date. Then raise a ticket with the order ID, the settlement reference and the line in question.

How long do I have to dispute a settlement? Not confirmed. Flipkart has not published a dispute window on a page we could open. Ask Seller Support or your account manager and raise exceptions promptly.

Should I reconcile by SKU or by order? Start by order, because that is how the report is built. Then group by SKU to see which products lose most to fees and returns. That second view is the one that drives price decisions.

Next step

Do one reconciliation for your last settlement cycle before you change prices. If you want it done every cycle, Blooprint's Flipkart account management service includes a fee and settlement check, and our Flipkart seller fees guide explains the fee lines.